I've since then gone through and deleted most of these 'ghost' files (some 400Gb of them couldn't be deleted as the app kept crashing when I tried to do so). The size of 110Tb does make sense given it's from my business partner's shared folder and we have a lot of data on there, however to my knowledge none of those shared folders were ever downloaded or selected to be synced on this drive. My computer thought these dropbox files were taking up >100Tb of space (see attached picture) which is impossible on my 8Tb drive. Since then I uninstalled dropbox completely, and the second I did that a bunch of 'ghost' dropbox files appeared (I'm using 'ghost' cause I don't know what else to call them, my computer thinks they're taking up space even though I can't open them and they are unreadable). Last week I tried deleting a bunch of files on the internal drive however Dropbox still gave me the error (however I'm not sure if I completely quit and restarted Dropbox then). I don't have this problem on my Mac Laptop which has the same dropbox account.
Dropbox smart sync how to#
So now I am here.ĭoes anyone know how to solve this? I use dropbox to manage all of my projects and files. I have read through every relevant online article and forum I could find. I have updated Dropbox to the latest version (released December 21st 2021). I have unlimited space on my dropbox account. I had this problem on my Mac a year ago and solved it by checking the box on the website to not have online files take up hard drive space. Here it shows only 1.4Tb of space being taken up by Dropbox files, and while that should be 0, it's still way less than what my computer system settings believes are on the drive. However, when I use a storage analysis tool like WinDirStat, it doesn't see there being that much space taken up:
In my system settings it appears the files are still taking up space on my "Apple" drive where I have drobox downloaded and have set it to sync to (I have less than 200GB of non-dropbox data on that Apple drive).
Dropbox smart sync free#
I have an 8Tb drive where I store my dropbox files on my Windows computer and despite setting all files to be 'online only' as well as going to Dropbox preferences and setting select sync to not sync any folders I am still getting the message "Can't sync not enough free space".
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